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Home / Services

Services

Depending on a client’s business issues and specific requirements, aspects of the following services may involve the coordination of more than one Novations practice area. For the client, this process is seamless.

Coaching and Mentoring

Committing to a mentoring process is one of the most significant statements a company can make to an employee about how much it values that employee and their future. Novations develops and certifies coaches and mentors within your organization to function as critical components of an individual’s successful career development.

Communications

We help individuals and organizations improve the vital communications skills they need every day. And we help leaders and all of their team members send clearer and more compelling messages to motivate and energize employee teams.

Competency Modeling

We define competencies as observable behaviors which clearly describe the skills and abilities required for high performance. Based on our Four Stages™ of Contribution Model, we help clients design competency frameworks at the organizational, functional and job level.

Customer Service and Sales Training

Our suite of Customer Service and Sales Training solutions has been designed to answer the challenges of any organization that serves an internal or external customer.

Diversity / Inclusion

Our Diversity and Inclusion tools and training provide support to organizations committed to building an inclusive culture of development and productivity for all their employees and managers – and maximizing their contributions to the business.

Efficacy

Efficacy is a foundational program which provides a vehicle for any group of employees (people of color, women, etc.) that has not traditionally had a “seat at the table” in an organization – to build and sustain intellectual, political and social confidence and effective effort.

Individual Development

Our Development offerings include a set of research-based solutions intended to help our clients build the strengths, capacity and performance of individual team members.

Leadership and Management Development

Our Leadership and Management Development solutions are built upon on our two signature concepts: Capacity-Building Principles and the Four Stages of Contribution™. Offerings target the leadership and management challenges of participants in all Four Stages of Contribution, including strategic content for the executive level.

Measurement and Assessment

We provide standard and customized measurement solutions to help our clients identify strengths and opportunities that will increase their human capacity. These solutions are offered at both the individual feedback and organizational levels.

Negotiation and Collaboration

Our Negotiation and Collaboration offerings target development needs in both internal and external influencing situations. Content includes skill-based programs that provide strategies to address the participant’s current business goals and objectives, from a capacity-building perspective.

Selection

Your organization’s ability to compete and win in today’s market depends on the quality and capacity of its people. Having the right people with the right skills in the right jobs starts with the way you select and hire.

Succession Planning

We provide consulting and tools to help clients assess their individual and collective leadership strengths and weaknesses – and compare that data with the specific leadership requirements within an organization.

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